Contact the Madinet Masr sales team
A sales team specialising in Madinet Masr projects, on hand for your questions about sizes, prices and payment plans, and ready to arrange a viewing of the home at a time that suits you.
Ways to reach Madinet Masr sales
The sales hotline +20 101 833 6004 takes both calls and WhatsApp messages on the same number. A call suits you best when you want a recommendation that takes your budget and preferred district into account; WhatsApp suits you best when you would rather have plans, sizes and prices in writing to read at your own pace or discuss with your family.
For buyers living outside Egypt, WhatsApp is the easier route: a video of the home, the floor plan, the size, the price on offer and the payment terms all arrive together, and you reply whenever your own day allows.
The team covers all nine of the company’s projects — Sarai, Taj City, Talala, The Butterfly, Kinda, Zahw, Nasr Gardens and the retail addresses — so an answer about any of them comes from the same desk without being passed to another number.
And if a call never lands at a convenient moment, leave your name and number in the form at the foot of this page along with the project you have in mind, and the sales team will call you back with the detail prepared.
Four things to have ready before you call
These four save you time and make the recommendation precise from the outset, putting the phase that fits your budget in front of you straight from the first conversation.
The figure you are working within
An approximate ceiling, and whether you prefer to pay in cash or with a deposit and instalments
Apartment or standalone
The Butterfly and Zahw offer standalone homes only, while Talala spans 35 to 247 sqm
Closest to work and school
Location is what stays fixed after the purchase, which is why it comes first in the choice
The number of years that suits you
The difference between 7, 12 and 15 years shows clearly in the monthly instalment
Booking a site visit and viewing the home
A visit shows you what a drawing cannot: the height of the buildings around you, the way the home faces and how the sun falls on it, the real distance between the gate and the front door, and how far construction has reached in the neighbouring phase.
We arrange the viewing at a time that suits you and prepare the phase plans and available sizes beforehand, so the visit works as a comparison. Where distance allows — as it does between Sarai and Taj City on Suez Road — both can be seen in a single day, and we suggest the order that works best against the traffic.
For buyers in the Gulf or Europe, a live video walk-through is a practical alternative: we walk through the phase and the home with the camera running while you ask, and the plans, sizes and prices follow in writing afterwards.
We do ask you to confirm the appointment the day before, so the plans are prepared and the meeting point inside the community is agreed.
Choosing the right project before any payment
The recommendation starts with location, moves to the type of home and its size, and ends with the phase, its price and its payment terms — an order that saves a great deal of comparing.
If your working week happens in New Cairo or Heliopolis, begin with Taj City, with its direct Ring Road entrance and its proximity to Cairo International Airport. If you would rather be close to the Administrative Capital corridor, Sarai sits five minutes away from it.
If budget is the leading consideration, Talala begins with apartments of 35 sqm and reaches villas of 247 sqm, and is usually where a given figure finds a home that fits.
If you are set on a standalone home with a private garden, the choice lies between The Butterfly in Mostakbal City and Zahw in Assiut, with the villas page and the townhouses page useful for comparing across projects.
And if your aim is an investment return, begin with The Arena Strip Mall inside Sarai or Victoria Mall in October, and weigh them against a small home for letting from the apartments page.
How we follow up until you decide
Once the phase that suits you has been identified, WhatsApp brings you the floor plan, the size, the floor, the price on offer and the payment terms with deposit and duration, written against the named project and phase so you can review it and compare like with like.
We then agree a date for the viewing and stay in touch afterwards to answer whatever it raised, and to look again at the phase if you would like to weigh it against another inside the same community or a neighbouring one.
And if you prefer to postpone the decision, we are glad to come back with what is on offer at the time you name. A property decision deserves the time it takes to compare properly and be sure.
Frequently asked questions about contact and viewings
How do I reach the Madinet Masr sales team?
The sales hotline +20 101 833 6004 takes calls and WhatsApp messages on the same number. Tell us which project or area interests you, what kind of home you are looking for and roughly what you want to spend, and you will receive the detail of the phase on offer with its price and payment terms.
What should I have ready before I call?
Four things are enough: the figure you are working within and whether you intend to pay in cash or with a deposit and instalments, whether you want an apartment or a standalone home, the district closest to your work or your children's school, and the payment term that suits you. Together they make the recommendation precise from the first conversation.
Can I book a site visit before I decide?
Yes, and we always recommend it. We arrange the viewing, agree with you which phase is worth seeing, and prepare its plans and available sizes in advance. For buyers living outside Egypt we run a live video walk-through of the community instead, and send the plans and sizes afterwards.
I have not settled on a project — can you help me choose?
Of course. We begin with location, because it is the one thing that stays fixed after the purchase, then the type of home, which sets the size and the budget, then the phase and its price. If you work in New Cairo or Heliopolis we begin with Taj City; if you prefer to be near the Administrative Capital we begin with Sarai; and if budget is the leading consideration we begin with Talala for the breadth of its sizes.
What happens after the first call?
You receive the floor plan, the size, the price on offer in that phase and the payment terms with deposit and duration, set out in writing against the named project and phase so you can review and compare them. We then agree a date for the viewing and stay in touch to answer whatever comes up before you decide.
Are the prices you quote final?
The price quoted is genuine, but it belongs to one specific home: its phase, its size, its floor and its outlook all move the figure, and every offer carries a stated validity period. That is why the figure reaches you in writing against a named project and phase before any payment, and is reviewed with you again before contracts are signed.
I already own a home in one of the projects — where should I go?
This line handles sales, pricing and reservations. If you own a home in Sarai or Taj City and need maintenance or a service inside the community, the company's community-management arm is the right destination, and we are glad to point you to the correct channel.
Can I get in touch and buy from outside Egypt?
Yes, and a good number of our buyers do. Plans, sizes, prices and a video of the home travel over WhatsApp, the viewing runs as a live video walk-through, and the paperwork follows the company's process for buyers outside Egypt. Start with a message naming the project and your budget.
For prices by phase and the reservation steps in full, visit the Madinet Masr sales office page.